Follow these 5 steps when contacting your local 811 for service. Fiber Duct Bank What Is 811 | Contractor Notify Utilities Fiber Duct Bank What Is 811 | Contractor Notify Utilities Step 1. Notify your local one-call center by calling 811 or making an online request 2-3 days before work begins. The one call-center will … Continue reading Call 811 Overview